Brand Fidelity in the Age of AI

180 Studios / London April 16, 2026 / 9:30am

April 16, 2026 | 9:30am | British Summer Time.

When...

180 Studios, The Strand, London, England.

Where...

CX Strategies to Survive and Thrive in the AI Economy

What...

Industry needs to change this season, before it's too late.

Why...

    Brand Fidelity
    in the Age of AI

    180 Studios London

    April 16, 2026 9:30am

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    • FASHION DECODED

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      • FASHION DECODED

      • FASHION DECODED

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      • FASHION DECODED

      • FASHION DECODED

      • FASHION DECODED

      • FASHION DECODED

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      Fashion Retail is at a pivotal point as rising costs, shifting consumer expectations, and rapid technological change reshape the industry.


      Fashion Decoded brings together leaders who are focused on turning innovation into real results, exploring how data, AI, and smarter digital strategies can help retailers operate more efficiently, strengthen customer relationships, and stay competitive in a fast moving market.

      NOT YOUR
      TYPICAL
      FASHION EVENT

      Fashion Retail is at a pivotal point as rising costs, shifting consumer expectations, and rapid technological change reshape the industry. Fashion Decoded brings together leaders who are focused on turning innovation into real results, exploring how data, AI, and smarter digital strategies can help retailers operate more efficiently, strengthen customer relationships, and stay competitive in a fast moving market.

      NOT YOUR TYPICAL

      FASHION EVENT

      CX Strategies to Survive and Thrive in the AI Agent Economy

      What...

      8th July 2025, at 12:30 P.M.

      When...

      180 Studios, The Strand, London

      Where...

      Because the industry needs to change this season, before it's too late.

      Why...

      April 16, 2026 | 9:30am | British Summer Time.

      When...

      180 Studios, The Strand, London, England.

      Where...

      CX Strategies to Survive and Thrive in the AI Economy

      What...

      Industry needs to change this season, before it's too late.

      Why...

      Where innovation meets inspiration
      Join us at one of London's most iconic creative hubs - an immersive venue where ideas, technology and fashion come together in-style.
      Mobile
      +44 203 897 2600
      Email
      uk@mapp.com
      Location
      180 Studios, The Studio, London,
      Orian English
      GTM Leader at Open AI
      Azeem Azhar
      Global Expert on AI & Technologies​
      Vanessa Kingori, OBE
      Tech, Media & Telecoms Ex-Publishing Director at Vogue
      James Peake
      CEO of Mapp
      Kate Parkinson
      Head of Digital CX at The White Company
      Zak Crosby-Browne
      Senior Content Solutions Manager at Primark
      Toni Gockel
      Ecommerce Product Manager EMEA at lululemon
      Raine Peake
      Group Digital Director at Crew Clothing Company
      Mairi Fairley
      OC&C Strategy Consultants​, Advisory Board Member
      Jordan Lustig
      VP Ecommerce at Ann Taylor & LOFT
      Kieran Lane
      Solution Engineering & Success at Amplience
      Ulrika Pernestad
      Head of Partnerships EMEA at Sinch
      Andrea Torri
      Country Manager at Rocket Digital
      Ricardas Montvila
      SVP Strategy & Transformation at Mapp
      Natalie Theo
      Solution Engineering & Success at Amplience
      Sarah McVittie
      VP of Marketing at Mapp
      Natalie Theo
      Solution Engineering & Success at Amplience
      Helen Salven
      Chief Revenue Officer at Poq

      Name*

      Organisation*

      Email*

      Role

      And additional requirements needed?

      I agree to receive communications from Mapp

      Register Here for Full Report.

      Sign up below to receive the full fashion retail
      index report this coming September.

      • 2ND EDITION

      • 2ND EDITION

      • 2ND EDITION

      • 2ND EDITION

      • 2ND EDITION

      • 2ND EDITION

      • 2ND EDITION

      • 2ND EDITION

      • FASHION DECODED

      • 2ND EDITION

      • 2ND EDITION

      • 2ND EDITION

      • 2ND EDITION

      • 2ND EDITION

      • 2ND EDITION

      • 2ND EDITION

      • 2ND EDITION

      CX Strategies to Survive and Thrive in the AI Economy

      What...

      8th July 2025, at 12:30 P.M.

      When...

      180 Studios, The Strand, London, England.

      Where...

      Industry needs to change this season, before it's too late.

      Why...

      Where innovation meets inspiration
      Join us at one of London's most iconic creative hubs - an immersive venue where ideas, technology and fashion come together in-style.
      Mobile
      +44 203 897 2600
      Email
      uk@mapp.com
      Location
      180 Studios, The Studio, London,

      Register Here

      for Full Report.

      Name*

      Email*

      Additional requirements needed?

      Agree to communications from Mapp

      Organisation*

      Role

      • 2ND EDITION

      • 2ND EDITION

      • 2ND EDITION

      • 2ND EDITION

      • 2ND EDITION

      • 2ND EDITION

      • 2ND EDITION

      • 2ND EDITION

      • FASHION DECODED

      • FASHION DECODED

      • FASHION DECODED

      • FASHION DECODED

      • FASHION DECODED

      • FASHION DECODED

      • FASHION DECODED

      • FASHION DECODED

      • 2ND EDITION

      • 2ND EDITION

      • 2ND EDITION

      • 2ND EDITION

      • 2ND EDITION

      • 2ND EDITION

      • 2ND EDITION

      • 2ND EDITION

      Orian English
      GTM Leader at Open AI
      Azeem Azhar
      Global Expert on AI & Technologies​
      Vanessa Kingori, OBE
      Tech, Media & Telecoms Ex-Publishing Director at Vogue
      James Peake
      CEO of Mapp
      Kate Parkinson
      Head of Digital CX at The White Company
      Zak Crosby-Browne
      Senior Content Solutions Manager at Primark
      Toni Gockel
      Ecommerce Product Manager EMEA at lululemon
      Raine Peake
      Group Digital Director at Crew Clothing Company
      Mairi Fairley
      OC&C Strategy Consultants​, Advisory Board Member
      Jordan Lustig
      VP Ecommerce at Ann Taylor & LOFT
      Kieran Lane
      Solution Engineering & Success at Amplience
      Ulrika Pernestad
      Head of Partnerships EMEA at Sinch
      Andrea Torri
      Country Manager at Rocket Digital
      Ricardas Montvila
      SVP Strategy & Transformation at Mapp
      Natalie Theo
      Solution Engineering & Success at Amplience
      Sarah McVittie
      VP of Marketing at Mapp
      Natalie Theo
      Solution Engineering & Success at Amplience
      Helen Salven
      Chief Revenue Officer at Poq